Features

Don’t focus on the technology, sell the dream

The technology never used to matter. Not to the client. Printing was a dark art, something only a printer with ink in his veins could truly comprehend. As the buyer, you didn’t even try and work it...

Simple four-step system to help you break bad habits

Plan Do Check Act’ (PDCA) may sound a bit like a governmental directive or a health and safety missive, but this little known business methodology – which is also known as ‘Plan Do Check Adjust’ – is...

‘My aim is always to find the next scalable business’

Tony Rafferty is chief executive of the rarest of beasts: a print PLC. However, while those three letters usually denote a faceless corporate behemoth, Grafenia is far from any of those things.

Making a big splash in the local pond

A relatively simple way to both engage with potential clients and draw positive attention to a company is one that many business owners overlook. Getting involved with, and putting something back...

Q&A: Howard Forton, marketing manager, Irongate Managed Communications

Howard started his marketing and sales career back in 1981 and has been involved with print one way or another ever since: either specifying it, buying it or managing teams that either manage it, use...

The commercial case for green initiatives

Consider this four-colour process: ideally we’d all like to be as green as possible, but things are never black and white, and anything that’s likely to send us into the red, however worthy, has to be...

60 seconds with Hammond Bindery

Trade binding specialist Hammond Bindery was founded in 1976, and then acquired by long-established printer H Charlesworth & Co in the early 1980s.

Why Lord Sugar needs to sweeten his behaviour

Someone is not performing to an acceptable standard. They are for the chop and it’s down to you to administer the coup de grâce. Is this your Lord Sugar moment? Do you point the finger of doom with a...

Q&A: Matt Galloway, sales and business development, Galloways Printers

Matt started out in engineering at 18, but quickly realised that sitting in front of a computer screen working on large scale jobs such as schools, stadia and large industrial units wasn’t for him....

60 seconds with Telford Repro

Telford Repro was formed in 1994 and has grown from its origins as a copy shop and plan printing specialist into one of the leading short-run digital print specialists in the West Midlands.

Creating your own mailing super site

Setting up an entirely new factory, effectively from the starting point of a blank sheet of paper, is a luxury afforded to few print bosses and one that would be a dream for many.

Heir line pilots: How to navigate a successful route to your next leader

To outsiders it seemed a natural succession: the young Scottish leader had been successfully running a rival, although much smaller, operation in the neighbouring county to that of the grizzled...

The promise of sci-fi fibres

As the recent woes of merchanting giant Paperlinx show, the paper industry is under pressure. Like the print market it serves, the onslaught of alternative media is shrinking demand for its core...

Interview: ‘We’ve got a good business, we do a bloody good job’

By his own admission, there have been some ups and downs over the 35 years Stephens & George managing director Andrew Jones has worked at the family firm.

Interview: ‘Print is changing fast and you have to move forward’

PrintWeek’s SME of the Year, Nationwide Print, is proof positive that small can indeed be beautiful.