Customer service

Pureprint Group is to open a new client service office in New York, its first outside the UK, and has plans to open a site in Asia within the next 18 months.

Fewer than one in five British consumers are satisfied with the way printers handle their phone calls, according to research by audio branding services provider PH Media Group.

The response from Estée Lauder says it all: “You guys are awesome. In 30 years of working in packaging, Amberley is the most powerful and creative label supplier I have ever worked with.”