The contract, awarded 15 November, will see Xerox take over services supporting more than 35,000 print devices for over 200,000 users.

Xerox’s MPS will aim to reduce the MoD’s number of devices, energy consumption and volume of printed and photocopied material by providing management information and analytics on how staff are using the print service.

Darren Cassidy, managing director of Xerox UK&I, said: “This win marks a continuation of Xerox’s 10 year plus relationship with the MOD and it’s a true testament to the team that we are now seen as such a trusted advisor.”

The contract, which applies across 21 countries and nearly 900 locations, will see the MoD begin its transition to being a more sustainable print model in spring 2023.

Cassidy added: “During 2022 and 2024 we will be transitioning, scoping, testing, and securing devices to maintain print and copy quality and productivity, whilst supporting MOD’s operational requirements.”

The transition process is due to last around 12 months, though the overall MPS contract will last five years. 

Part of the process, Cassidy said, would focus on changing staff behaviours: “We’ll work with the MOD to heighten understanding of the environmental impact and costs of printing, encouraging users to truly think about whether it is necessary.”

Xerox’s print pull system will likewise help to maintain operational security for the ministry, as it requires secondary device authentication to recognise a user.