The group will provide mechanical and electrical support for users of its SP and SPO die-cutters, and electrical support for users of folder-gluers.
It will assign a field service technician on a first-come, first-served basis after customers have called a special emergency number.
Bobst hopes the new service will complement its 24-hour spare parts offering.
It isn't designed to provide the comprehensive support that we offer inside working hours, but we think it will be a big help to those customers with seven-day working, said Neil Jones, Bobsts service manager for the UK and Ireland.
Contact: 07876 919814 (00 44 7876 919814 from Republic of Ireland).
Think you’ve seen it all? Think again!
Meet swissQprint at The Print Show 2024 and prepare to be amazed
Have your say in the Printweek Poll
Related stories
"Hands-on" service
Bobst launches consulting service
Latest comments
"Thanks Mark. Yes I am getting better, as they say, day by day."
"I hope you're reading this Paul. It's a privilege to have you as an industry friend for a quite a few years now. Of course, as a fellow letterpress comp we were bound to get along! You..."
"What a great article and very timely.
The Young People In Print initiative is working to bridge the gap between the industry and schools/colleges with invaluable support from the Careers Hub and..."
Up next...
Paragon buys brand as sister company exits
OT Group withdraws from UKI market
Began career as apprentice compositor
Sherfield steps back after stroke
Aims to cut annual power consumption by 25%
Rose Calendars increases use of green energy
100% HP Latex print room