The group will provide mechanical and electrical support for users of its SP and SPO die-cutters, and electrical support for users of folder-gluers.

It will assign a field service technician on a first-come, first-served basis after customers have called a special emergency number.

Bobst hopes the new service will complement its 24-hour spare parts offering.

It isn't designed to provide the comprehensive support that we offer inside working hours, but we think it will be a big help to those customers with seven-day working, said Neil Jones, Bobsts service manager for the UK and Ireland.

Contact: 07876 919814 (00 44 7876 919814 from Republic of Ireland).