What does it do?
The Introma ZD-2SR stitching machine offers us flat, saddle and stab stitching in both single-cycle and continuous stitching mode. It provides us with single-phase stitching, which is ideal for our new office-based digital printing environment.

Why did you choose this particular machine?
We relocated to new offices earlier this year but were unable to take our previous industrial offset equipment with us, given that it was unsuitable for our new office-based environment. As we’re located on the third floor we made a conscious decision to invest in digital printing equipment to reduce noise levels. The Introma ZD-2SR is a production level machine that also operates in single phase and this was a key factor in our decision-making process.

Did you look at any other machines?
We looked at several machines, however, we didn’t come across one that met our low noise criteria until we visited Digital Print World and the Total Print Finishing Services (Total PFS) stand. Until this point, we were planning to outsource our heavy duty stitching work, but when we saw the Introma ZD-2SR in operation, we knew it would meet our demands.

What features do you particularly like?
The Introma ZD-2SR’s level of productivity combined with its quiet operation was what really sold it to us.

What features do you dislike?
The only thing we could comment on is that the reels can be slightly hard to change on occasion. However, given that we use it regularly for heavy duty work, we tend to keep the thicker wire in place and use a entry-level stapling machine for managing the smaller jobs. Our digital photocopying equipment also undertakes the basic stapling of copied documents that are not so bulky.

How fast is it?
I believe it operates at a speed of up to 180 staples per minute. However, for us, speed wasn’t the overriding issue.

What’s the quality like?
We’re very pleased with the quality of the Introma. It manages both our internal and external work, and given we’re producing documents in duplicate, triplicate and quadruplicate, on a regular basis, its consistent performance is most impressive.

How much time or money has it saved?
It’s helped increase productivity given its speed. We have also been able to keep stitching in-house, so we have avoided the costs associated with outsourcing, as well as the longer turnaround times and possible quality issues that can arise when you involve a third party.

Were there any difficulties experienced during the installation or thereafter?
The machine arrived on time and the installation went very smoothly, especially as we’re on a raised area on the third floor. We’ve not experienced any problems so far and have been pleased with the machine to date.

What about the service?
We were impressed with the level of customer service provided by Total PFS. The product arrived on time and was installed without fuss and training was provided. The fact that the company was prepared to bring a machine across the country for us to look at, saving us the trouble of a long journey to view the equipment, impressed us too. As yet we haven’t had any problems with the machine requiring an engineer – this too has been a plus point.

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CONCLUSION
User’s verdict
Speed 4/5
Accuracy 4/5
Reliability 4/5
Value for money 4/5

Supplier’s response
Total PFS managing director Clive Richardson comments: “As well as being a well-built, robust, production-level stitcher, the Introma ZD-2SR is also exceptionally quiet when in use, which opens it up to a whole range of smaller and in-house digital print operations that require great finishing technology in an office-based environment. It’s robust enough to thrive in the rigours of a commercial print house, and with its small footprint, one phase power option and quiet operation, it also makes an excellent product for the high-street copy shop or in-house corporate print department.”
Price from £5,995
Contact Total Print Finishing Services 01934 64505