Where are you based?
In Bexleyheath, which is ideal for servicing clients based in London, Kent and the wider South East
How many staff do you have?
50, including four apprentices
What does your firm do?
Litho and digital print services, with a key focus on being flexible
What’s your typical customer?
We don’t have a typical customer. We do work for people who walk in off the street wanting a £50 digital job through to large corporates spending thousands
Which geographic areas do you serve?
Although a lot of our clients are based in the South East, we have clients across the country
Which markets do you serve?
Our main sectors are publishers, charities, large corporates and design agencies
What’s your USP?
We focus on service and reliability, acknowledging much of the print market is highly commoditised
What’s your mission statement?
To give the customer what they want, when they want and at the right price
What equipment do you run?
Five- and 10-colour Heidelberg presses, with extensive in-house finishing, plus five digital presses including machines from Konica, Xerox and Océ
What’s been your proudest achievement in the past few years?
Being profitable through the recession
Where do you see your business in five years’ time?
Bigger, stronger and more intelligent
What’s your team’s favourite biscuit?
Biscuits are too healthy. Doughnuts all the way