Bob Turner, who took over as acting strategic business unit manager when Stephen Webb departed after less than four months in charge (PrintWeek, 17 May), said that in the past there might have been "a little conflict about who the customer belongs to".
To rectify the situation, Turner has divided sales of the companys entire product portfolio into three distinct segments: commercial print, under Mark Jarvis; newspapers, headed by Adrian Muttitt; and dealers/consumables, led by Jim Dale.
Three regional managers and a national group manager will report to Jarvis.
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