Rick Black, chief executive of ECRM, said: "Receiving and maintaining the ISO 9001:2008 certification demands constant process improvement and dedication to the ultimate goal of total customer satisfaction.

"For more than 40 years, we have aggressively focused upon developing and delivering reliable imaging solutions. This independent verification is the direct result of total commitment from the entire team, from the top down."

The company first implemented an ISO compliant quality management system 15 years ago.

ISO applies quality certification to service and manufacturing firms across all facets of a business including design, engineering, manufacturing, purchasing and customer service.