OSG successfully emerged from Chapter 11 last month after a fast-track financial restructure. 

The US-headquartered business has now harmonised its brand and technology platform with the name change. 

“We have created an all-in-one SaaS platform that delivers what clients need to meet the rapidly evolving needs of their customers through billing, payments and marketing,” EverView stated. 

The business also carried out a Billing & Payment Services Survey over the summer, that polled 111 decision makers from financial services, utilities, government, healthcare and real estate. 

The survey found that 53% of respondents reported that increased paper costs had had an impact on their business in the past year. 

Top of mind business concerns included reducing operating costs (also 53%), while nearly half cited improving the customer experience.

In terms of the transformation to digital billing from paper, 58% of those who do not offer or promote paperless billing said that their reason for not doing so was because their customer base was not receptive to paperless billing.

EverView stated: “As customer preferences have changed dramatically and macro-economic factors have impact on cost and efficiency, businesses need to find a new way to communicate and engage with their customers. 

“Through an omnichannel approach, we deliver print and digital solutions that substantially reduce billing costs, shorten payment cycles and solidify customer loyalty. By enabling digital paperless adoption journeys and accelerating payments all in one place, EverView delivers these experiences through a cost effective and customisable platform.”

The group acquired Communisis almost four years ago in a £154m deal.

There are no current plans to change the Communisis brand.