60-seconds with: The Finishing Touch

Lancashire’s The Finishing Touch is a relatively young company, having been set up in the summer of 2010 by managing director Lynn Russell and business partner Cath Maybin, who spotted an opportunity to offer a professional handwork service for all those fiddly finishing jobs machines simply cannot handle.

Where are you based?

On the Clayton Park Industrial Estate, Accrington, off junction 7 of the M65

How many staff do you have?

We have 18 full-time staff

What does your firm do? 

Contract packing, print finishing and anything bespoke. From packing cards, promotional items, gifts, folder assembly, shrinkwrapping, rolling posters, fulfilment, the list is almost endless

What’s your typical customer?

Printers and marketing companies mainly, although we do other work such as labelling domestic products to be shipped abroad for wholesale companies

Which markets do you serve?

We serve all markets

What’s your USP?

We are literally the extra pair of hands, performing the tasks that machines cannot do. We guarantee quality and deliver on accuracy and dependability. We are realistic, professional and honest so the quality of the work that we produce is of the highest standard

What equipment do you run?

Skilful hands plus specific equipment, such as gluing, shrink wrapping, drilling, guillotining where necessary

What’s been your proudest achievement in the past few years?

Our customer satisfaction reputation

Where do you see your business in five years’ time?

More floor space, more customers, more staff

What’s your team’s favourite biscuit?

Chocolate digestives

www.ftcontractpackers.co.uk