Ofcom

Changes to USO now up for consultation

Ofcom has confirmed its proposed changes to Royal Mail’s Universal Service Obligation including a reduced Second Class service, a relaxation of delivery targets, and a revamped bulk mail access...

More than half (56%) of Royal Mail’s revenues for 2021/22 were made up of package deliveries

Ofcom fines Royal Mail £10.5m for poor delivery performance

Ofcom has fined Royal Mail £10.5m for failing to meet its First and Second Class delivery targets in the 2023/24 financial year.

Ofcom makes progress on possible USO reform

A reduced Second Class postal service appears increasingly likely as Ofcom reports on its progress in reviewing potential reform of Royal Mail’s Universal Service Obligation.

CWU said Royal Mail was “forcing through unagreed changes"

Ofcom report on future of USO: industry reacts

Industry bosses have until 3 April to respond to Ofcom’s proposals for reform of the Royal Mail’s Universal Service Obligation – while publishers’ association the PPA has already warned about the...