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Customer Service

Don’t skimp on service: it’s the customers who make a business bloom

Keeping a sharp focus on prioritising great service can pay dividends across the whole scope of an enterprise.

Coverfeat 1

The route to success

For any one of a myriad of reasons, certain people manage to rise above others. But what makes a great leader – someone who is successful in their chosen field, a person that is revered and admired,...

Ultimate Bindery Flow Diagram

Star product: Ultimate TechnoGraphics Ultimate Bindery 5.8

A unique solution for creating and testing finishing workflows.

Taxcredits

A story of tax tails & investment dogs

There’s an old adage in the world of accounting: ‘don’t let the tax tail wag the investment dog’. In essence, we, whether as individuals or in business, shouldn’t make moves to minimise tax that might...

MM KSP

Me & My: KSP rigid boxmaking system

Not too long ago there was a branch of specialist packaging with the wonderfully evocative description ‘fancy boxes’. Sadly, the ‘fancy’ tag has more or less died out nowadays, but demand for robust...

ccs-crown-commercial-supplier-graphic.jpg

CCS preps for new print deals worth £1.7bn

Crown Commercial Service will start approaching the market next month with a massive £1.7bn contract opportunity for printing and related services – including ‘Print Marketplace 2’.

Greenshires Group Building 2 (1)

End of the line for Greenshires

Greenshires Group has gone into administration, with all employees laid off.

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Exclusive: HP shares wide-format update

In an exclusive interview, the general manager of HP Large Format has outlined the 2024 plans for the division and recapped highlights from the last 12 months.

Matan Coverup

CoverUp up to date with 5m EFI install

Dublin-based wide-format trade printer CoverUp has brought its super-wide mesh printing operation up-to-date with a refurbished EFI Matan 5m roll-to-roll engine.

Sprintprint

Sprintprint upgrades Konica Minolta workhorse

Sprintprint has swapped out one of its two Konica Minolta AccurioPress toner engines for a brand-new AccurioPress C4070 with air-feed deck.