RBS will outsource all of its transactional print and mail operations as part of the seven-year deal that is understood to be worth up to £100m over its duration.

As part of the deal, Williams Lea will maintain the RBS operations at Shepshed, Leicestershire, and Livingston, West Lothian, with all employees transferring from RBS under Tupe regulations.

RBS said that, as part of a strategic review, it was "reviewing all aspects of our operations to ensure that they are as efficient as possible".

It continued: "We have recently communicated to around 275 staff that they will be transferred to Williams Lea under Tupe regulations.

Williams Lea will handle group document services for the banking group and cited its "technical capabilities, breadth of experience and extensive infrastructure" for the contract win.

Ajit Kara, EMEA board member at Williams Lea, said the company's experience in the banking and financial services sector put Williams Lea in a unique position "to add value for organisations looking to realise efficiencies and improve performance in today’s challenging market conditions".

"We are confident that our solution will deliver substantial commercial benefits and enhanced flexibility for the RBS group over the life of the contract," Kara added.

The contract win follows the announcement that Williams Lea also scooped a £75m five-year contract with National Australia Group Europe (NAGE).

Through the terms of the agreement, Williams Lea will be "re-engineering" the bank's document management processes, something that will save NAGE £27m, the company has claimed.

The contract with NAGE, which is the European retail arm of National Australia Bank Group, will support print, as well as email, SMS and postage channels.

The banking group has 3.4m customers in the UK under the Clydesdale Bank and Yorkshire Bank brands.