What trend do you think 2012 will be remembered for?

Drive towards automation and efficiency

What do you think will represent the single biggest opportunity for printers in 2013 and why?

Ability of the smaller printer to move quickly and effectively to meet the changing needs of the customer

What do you think will represent the single biggest threat for printers in 2013 and why?

Zombie print companies working on price alone and driving down margin.

What’s the one thing that the industry should do more of, or do better, in 2013?

Collaborate with one another – most printers are far too insular.

What was your highlight of 2012?

Four major contract wins and investment in the latest Speedmaster XL75

What are your hopes for 2013?

Opportunity to build our contract base

What was the most important thing that you learnt in 2012?

Confirmation that smaller is better – big is not best

What will you do differently in 2013?

Not a great deal other than addressing training and our skills base

What does the industry in general need to do differently in 2013?

Continue to shout about the power/need for the printed product. Give Government solid ways to drive lending into print and other unsexy sectors. Address the skills shortage in the print industry.