Pilot customers from around the world, including three firms in the UK, have been chosen to beta test the new service tool.
"The idea of the telePresence system is that it collects data from the press and sends it down the line to us," said MAN Roland GB sheetfed service director Malcolm Pendlebury.
"If we can fix it over the phone or with telePresence then were saving the customer money and our resources."
All MAN Roland 300, 500, 700 and 900 presses that have been shipped since Ipex 2002 can use telePresence, while MAN Roland can upgrade all presses shipped since 1990 for integration.
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"I'm sure this will go down well with print supply chain vendors. What terms is it that ADM are after - 180 days is it?"
"Hello Set Off,
Unencumbered assets that weren't on the Reflections books, I believe.
Best regards,
Jo"
"Just wondering who Rapidity are buying the equipment from as there would not appear to be an administrator for the Reflection companies as yet?"
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