HSP sharpens key market strategy

Howard Smith Paper (HSP) is to refine the structure of its operations, which will provide more focus on the key areas of commercial graphical print and business papers.

The process will bring the business under two clear headings and is chief executive Malcolm Lane-Ley's first mark on HSP, since his appointment in August this year (PrintWeek, 22 July).

"The philosophy throughout the company continues to be highly customer focused, with specialist teams serving specific market areas, led by people who spend a significant time in front of customers," said Lane-Ley.

As part of the plan two divisional directors, for business papers and graphical print, will  be appointed. Their key focus will be customer service and development.

Lane-Ley said this would support the firm's planned growth and strategic approach to key market areas, both now and in the coming years.

"The structure will further support the existing local teams now in place headed by our regional directors."

Business papers will continue to be headed by director Mike Thomsett, who has been with the firm for seven years. HSP's business papers ranges include IBM, IQ and the newly launched Arriba!

Applications are being sought for the newly created position of divisional director of commercial print, who will report to Lane-Ley.

Lane-Ley was previously southern regional director of PaperCo and managing director of Masons Paper, and took over the helm at HSP following the departure of Martyn Eustace in May (PrintWeek, 20 May).

Part of PaperlinX, HSP has a turnover of 237m and employs around 350 staff.

Story by Andy Scott