Customer Service Team of the Year Commended: Howitt, Print4 and Webmart

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21 October 2008

<b>Howitt</b><br/>Howitt's mission is to create mutually beneficial relationships to grow the business, whether it means working alongside a marketing team or simply being on the end of the phone at any time of the day.

Print4
This 25-year-old Nottingham-based company has created a one-page service ‘pledge’ in which it outlines its commitment to its customers. This service-focused approach is working – Print 4 now boasts an annual turnover of £4m.

Webmart
According to Webmart, the secret to its success is knowing what clients really want. The company runs surveys and research panels with customers while service levels are measured all the time through extensive metrics.

For the full rundown of the PrintWeek Awards 2008 winning and commended companies, click here

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