The Direct Marketing Association (DMA), with sponsorship from Relay 42 and Organic, is hosting a day-long event focusing on how to improve customer engagement in business. Attendees at the event on 14 June at the British Museum will learn how businesses build enduring relationships with their consumers. There will be keynote speakers, practical workshops and interactive exhibits throughout the day. For more information and to book, visit http://dma.org.uk/event/customer-engagement-2016-1.