Mailing

Big increase in Royal Mail complaints
Compensation payments made by Royal Mail jumped by nearly 50% to £26.2m in 2022-23 according to a new report from Ofcom.

Brown Knight and Truscott confirms BLP takeover
Brown Knight and Truscott Holdings (BKT) has expanded into the North East with the acquisition of BLP (Northern).

Mail effectiveness increases in Q3
JICMail, the joint industry currency for ad mail, has released its data for Q3 2023, which revealed that 6% of mail prompted a purchase in Q3 2023, up from 5% a year ago.

Royal Mail: last posting dates and TikTok deal
Royal Mail has issued last posting dates for Christmas that should allow time for much more last minute business than last year.

Royal Mail boss: top priority is improving quality
Royal Mail is “transforming into a parcels business, whilst also delivering letters” according to the parent group’s new boss, who has also pledged to deliver a successful Christmas for customers.

SMP welcomes new attention data on value of mail
The Strategic Mailing Partnership (SMP) has welcomed new data on the relationship between attention and mail to reflect the power of mail’s engagement as a marketing channel.

CCS names suppliers on major print and post services contract
Crown Commercial Service (CCS) has awarded a Pan Government Collaborative Agreement in the form of a multi-supplier framework contract consisting of eight lots for various postal and related services.

Whistl upgrades Leafletdrop as cookies phase out looks to benefit print
Marketers are starting to re-evaluate the efficacy, use, and mix of their marketing channels due to the phasing out of cookies in digital advertising according to Whistl Doordrop Media (DDM), which...

JICMail launches Discovery 3.0 and highlights best practice cases
JICMail, the joint industry currency for ad mail, launched the latest update to its Discovery tool while users shared ways they use the data at a breakfast event held in London yesterday (1 November).

CMS to install fourth CMC paper wrap machine
Central Mailing Services (CMS) has invested close to £1m on its fourth CMC paper wrap machine to boost its capacity and capabilities.