Business

Printing firms risk losing business by leaving customers hanging on the telephone for more than 30 seconds, a survey has revealed.

Japanese digital technology specialist Screen has relocated its UK office as part of a plan to centralise its European operations to the Netherlands.

Xeikon has unveiled a new dry toner for use on its digital label presses ahead of Labelexpo Europe 2013 where it hopes to boost its reach in the label converting market.

KBA will continue the consolidation of its web offset division while maintaining tighter focus on boosting its sheetfed activities, shareholders at the company's AGM have heard.

Wide-format specialist Rocket Graphics is targeting sales of 5m next year on the back of an ambitious growth plan, centred on 350,000 investment on a site expansion, high profile appointments and kit...

Hull-based print firm Oriel Printing has installed GMG's ColorServer and InkOptimizer to improve colour management and reduce ink costs.

The Duke and Duchess of Cornwall have visited DC Thomson to mark the official unveiling of the publisher's new print facility and Goss Colorliner Compact Printing System (CPS).

Signage and display printer Heckford Advertising has invested in a new Mimaki JV5-160S to replace previous model.

Printing.com pre-tax profits fell 28.8% to 890,000 (2012: 1.25m) on turnover of 20.66m in the 12 months to 31 March 2013, down 5.1%.

Rochester-based PressOn has installed a EFI Vutek QS2 Pro 3.2m wide-format flatbed and roll-fed UV-curable printer as part of a £600,000 investment push.