Arun Rawat of Print Services made a presentation of ‘Why and how to retain the right people’.
Rawat focussed on the challenges of ensuring more employees are retained. "Today the printers are indeed different, the challenge of retention is growing. Printers have to be creative in devising strategies that encompass workplace environment; welfare; investment in modern technology; company branding and reputation and training," he said.
Dev Nair expressed that he shares a cordial relationship with his employers. He said that fringe benefits play a large role when someone decides to take a position. He cited an example where an employee, a paster in his company was seeking an advance of Rs one lakh for admission of his daughter to seek admission for a medical course in dentistry. This was four years ago, when the paster drew a salary of Rs 9,000/- per month. "I made arrangements so that he could admit his daughter for the course," Nair said. Today the girl has successfully completed the course.
Rawat said that though he has lowered his turnover, he is successful in terms of profitability. "This stems from a holistic approach to quality, which to a large extent embraces employees ensuring satisfaction with clients and ultimately leads to improved performance.
StB was conceptualised at the BMPA Print Summit, February 2007. The first meeting was held on 2 May 2007. Members of the forum meet on a monthly basis to explore training, technology and management upgradation. StB is the brain-child of the chairman, Faheem Agboatwala of Hi-Tech Printing Services.
The sessions are closed door in which a range of subjects such as chemistry on the press, taxation, tackling truant customers, MIS solutions, etc are discussed. The future sessions of the StB will be hosted in the PrintWeek India office.
The next StB session will be presented by Faheem Agboatwala on 'How to buy and sell pre-owned machinery'. It will be held on 10 August, 2011 at the BMPA office.
Glimpses from the session
Previous StB sessions
BMPA's Share to Benefit forum discusses print exports
Share to Benefit forum: Is the shift to outside Mumbai inevitable?
StB was conceptualised at the BMPA Print Summit, February 2007. The first meeting was held on 2 May 2007. Members of the forum meet on a monthly basis to explore training, technology and management upgradation. StB is the brain-child of the chairman, Faheem Agboatwala of Hi-Tech Printing Services.
The sessions are closed door in which a range of subjects such as chemistry on the press, taxation, tackling truant customers, MIS solutions, etc are discussed. The future sessions of the StB will be hosted in the PrintWeek India office.