Fashion e-tailer ASOS has been in the news again this week, bucking the prevailing retail trend by posting Christmas sales that were up 118%.
The company has no stores, of course, but it has described its customer magazine for top female shoppers as its "shop window". As such, the magazine, which is published bi-monthly and has a circulation of some 430,000, must be deemed a critical element in its ongoing success. This is of course great news in terms of old and new media coming together in a powerful combination. Up until now the magazine has been contract published by Seven Squared, but earlier this year ASOS announced that it plans to bring the title in-house. I'm intrigued by this decision. Publishing a successful magazine that engages with its target readership isn't as easy as it may look. I can hear those cries of "you would say that, wouldn't you", but when I look at the work that top-class customer publishers produce for their clients it really is of an exemplary standard. And yes, PrintWeek's publisher Haymarket has a customer publishing division, and yes they produce great work. The client benefits from a host of skills including design, journalistic, production, circulation and general publishing and communications know-how without having to employ all those people themselves. And of course they get the reality check that comes from a third-party's insights and a valuable sounding board as well. In my humble opinion ASOS would be better off sticking to its e-knitting while working with a publishing partner, rather than setting up a mini-publishing operation all of its own. But I would say that, wouldn't I.
Printweek welcomes informed debate, but please read our House Rules before posting
Have your say in the Printweek Poll
Related stories
Latest comments
"No Mr Bond, I expect you to di-rect mail"
"I'm sure this will go down well with print supply chain vendors. What terms is it that ADM are after - 180 days is it?"
"Hello Set Off,
Unencumbered assets that weren't on the Reflections books, I believe.
Best regards,
Jo"
Up next...

Increased sales first time around
Coca-Cola revives ‘Share a Coke’ campaign

Pingen automates print buying
Automated document printing service launches in UK

German partner was expected to boost sales
Revealed: Highcon came close to German investment deal

Started new role on 1 April