Direct mail

Royal Mail wrangles huge backlog, suspends some services
There’s a glimmer of good news at Royal Mail, which has reached an accord with the CWU after a long-running dispute. However, pre-Christmas chaos caused by a huge increase in parcel volumes combined...

DM has shone in a challenging year
Direct mail has proved resilient during the pandemic, with brands and more exploiting its unique cut-through.

Severn under new ownership
Severn has been acquired in a secondary management buyout and is poised to commission its latest investment in Canon sheetfed inkjet technology.

MBA Group reveals mega 2020 Böwe Systec spend
MBA Group invested £1.4m in new machinery from Böwe Systec to increase its capacity and improve its fulfilment process and efficiency.

Royal Mail hikes stamp prices as USO losses balloon
Royal Mail has announced an inflation-busting increase of nearly 12% on the price of a 1st Class stamp, citing the need to “ensure the sustainability of the one-price-goes-anywhere Universal Service”.

Ofcom: 'Universal Service could be reduced to five days'
Reducing the Royal Mail’s obligation to deliver post from six days a week to five would “still reflect postal users’ reasonable needs” according to Ofcom, in a new report published just as some DM...

Former Capita exec takes over at Communisis
Communisis has recruited an industry outsider to take over from long-standing CEO Andy Blundell.

CMS invests again to support growth
Central Mailing Services (CMS) has beefed up its capacity with further significant kit investments and a planned factory extension as it prepares for a continued uptick in business, while it...

Parcels landmark at Royal Mail
Parcels revenue has overtaken letters for the first time at Royal Mail, which has upped its investment to handle the Christmas ‘peak’ by around £100m this year.

End of an era as Cooper prepares to exit TLG
Long-standing Lettershop director Simon Cooper will leave the business at the end of the year.